vCare Standard
What’s included
Service Availability
8 hrs per day, 9am - 5pm AEST
Mon - Fri, excluding NSW public holidays
Unlimited tickets via Email
Remote support of devices
Quarterly patching recommendations
Service Priority
Medium priority tikcets
Target resolution within 8 business hours
Add-ons
Additional onsite support call out
Preventative maintenance visit
Remote training
vCare Standard Subscription
Explore all support plans